Field Magic Privacy Policy

Field Magic is a field documentation service operated by Magic Property Solutions / Magic Home Restoration. This policy describes information handled through the Field Magic application and website. Questions may be sent to info@magichomerestoration.com or +1 631-832-7026.

Information handled by Field Magic

Company administrators invite team members. Account information includes your name, email address, account identifier, company membership and role. The service handles information you or your company enter for jobs: customer contact information and property addresses, room details, photos, captions, job notes, sketches, documents, signatures, estimates, invoice references, labor and expense records, and company chat messages. Uploaded files may contain additional personal information you choose to include.

Authentication and hosting services also process technical information needed to deliver and secure the service, such as network requests, IP addresses, browser information, session identifiers, timestamps and error records. Field Magic uses browser storage on your device for sign-in sessions, saved preferences and offline job/photo queues.

How information is used

Information is used to authenticate invited users, apply company access permissions, store and synchronize job documentation, support team communication, prepare reports and estimates, operate enabled integrations, troubleshoot service problems and respond to support or deletion requests.

Access and disclosures

Your company's authorized team members can access company job records according to the application's access model. Company administrators manage team access. Field Magic uses Supabase for authentication, database, file storage and application services, and Cloudflare for website delivery. These providers process information to operate the service.

When your company enables an integration or a user chooses to share a report, estimate or approval link, the relevant records can be transferred to the selected service or recipient. Available integrations include Albi and QuickBooks. Their separate privacy policies apply to information they receive. Do not share report or approval links with unintended recipients.

Field Magic does not include third-party advertising networks in this release. We do not sell personal information collected through Field Magic. Information may also be disclosed when needed to respond to applicable legal requirements or protect the service and its users.

Device permissions and offline data

Photo capture and file selection use your browser or device's permission and file-selection controls. Photos and files you select can be uploaded to your company's job records. Offline copies remain on the device until synchronized or removed. Removing the application does not by itself delete cloud records or your account.

Security

The application connects to its service providers over HTTPS and uses account authentication and company access controls. No method of transmission or storage is completely secure. Keep credentials private and use appropriate access controls on devices that hold company records.

Retention and deletion

Account and job information is stored to provide the service to your company. To request deletion of your Field Magic account and associated personal data, use Request account deletion or email info@magichomerestoration.com. We verify the request before making changes. Company job records may need to be retained for business, insurance, accounting, legal or security purposes; deleting a team member's account does not necessarily remove records owned by the company or independently held by an integrated service. We will explain any information retained and the reason when responding to your request.

Audience and changes

Field Magic is designed for adult restoration and property-service professionals, not children. Changes to this policy will be posted on this page with an updated effective date.